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Sales Terms and Conditions

Download our Credit Application here.

For Wire Transfer Form for domestic orders download here.

For Wire Transfer Form for international orders download here.

For ACH/EFT Processing please call 800-245-8339.


Terms inconsistent with those stated herein which may appear on a purchaser’s purchase order will not be binding. Typographical and clerical errors are subject to correction. All orders are subject to final acceptance by the seller.


Market fluctuations and price discrepancies make it necessary for us to reserve the right to adjust prices without notice. All prices are in U.S. Dollars and must be paid in U.S. Dollars.


Purchase Orders are accepted from established Credit Accounts, and from Municipalities.


Net 30 Days for established Credit Accounts from the date of invoice. Interest of 1.5% per month on invoices 30 days past due will be charged on all Past Due Accounts. Where the purchaser has not established adequate credit, shipments will be made on a prepaid basis only. Advance deposits may be required on special order or unusually large purchases. GUS reserves the right to withhold deliveries on delinquent accounts and to curtail further purchases without prior notice. To establish a Credit Account, please contact us at


We accept Visa, MasterCard, Discover, American Express and PayPal (for online orders only). Credit cards will not be accepted on closeout items sold at or below our cost. 


All quotes are valid for 7 days from date of quotation unless otherwise stated. We reserve the right to correct any typographical errors in pricing, descriptions, and terms. For International Quotes, prices do not include Duties, Customs, or Banking Fees.


We will gladly accept any order outside of the U.S.A. The only accepted form of payment for an international order is Wire Transfer. Please place your order, and we will email you the Order Amount Total including all Fees and Wire Transfer information. Your order will be shipped as soon as the funds are received. 


Taxes are additional. We collect taxes on orders from customers in states Georgia Underground is registered in.  If you are tax exempt from these states please submit a tax exempt certificate to Georgia Underground to ensure your account is set-up as Tax Exempt. All applicable taxes will be charged for points of delivery. If taxes were not collected and tax liability is later determined by a governmental taxing agency, the purchaser agrees to reimburse all taxes paid plus applicable penalties.  It is further understood that Customer bares the ultimate responsibility in making sure their tax obligations are paid in states Georgia Underground is not registered in.


All orders are subject to Freight Charges. All orders are FOB Shipping Point except as agreed in writing. We do our best to get you the best Freight Rate available and ship from the closest location to the customer. Freight charges will be prepaid and added to invoices for open accounts. Separate freight charges may apply if your order contains items shipping from multiple locations. Any time you need to know the freight charge for any order, please email us at


Claims for short shipment or damaged goods must be noted on the carrier’s delivery receipt. Do Not Throw Out The Shipping Carton—inspector must see the carton. Claims for inaccurate order filling or concealed damage must be made in writing within 10 days of material receipt. The customer is responsible for inspection of received goods on the day of delivery


 Items that are non-stocked, custom ordered and/or fabricated just for you are non-cancelable and non-returnable for any reason. Items ordered in unusually large quantities are also non-cancellable and non-returnable.


Returns or exchanges are relative to product condition and warranty. Approval for returning any item must have a Return Merchandise Authorization number (RMA Number) prior to return. Returns must be in new and unused condition in original packaging. Discontinued, shop and weather worn, and unboxed items are excluded and will not be eligible for credit. Returns must be shipped prepaid. Returns are subject to a restocking fee of 25% depending upon the item and reason for return. Credits for returning goods will be issued less applicable handling and restocking charges. No return after 30 days. Items returned to manufacturer will be credited to the customer’s account after Georgia Underground receives credit from that manufacturer less any applicable handling and restocking charges. Important—Items shipped to Georgia Underground without RMA number will not be considered for credit. 


Georgia Underground commits to being an advocate for the customer on all warranty issues. Our staff will work to resolve warranty issues in a timely and satisfactory manner. Please understand that Georgia Underground does not make determinations on warranty issues and that the decisions are based upon the manufacturers warranty policies.


Any warranties on the product sold are those made by the manufacturer. Georgia Underground disclaims all warranties, either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose. Georgia Underground does not assume nor authorize any other to assume for it any liability in connection with the sale of any products. Purchaser shall not be entitled to recover from Georgia Underground any consequential damages, damages to property, damages for loss of use, loss of time, loss of profits or income, or any other incidental damages.